CLIENT RESEARCH
How well do you really know your audience? We're all guilty of thinking we know why clients buy, but their reasons might surprise you.
End the guesswork, and find out why your clients love you, when they realised they needed you, and what you do that keeps them sold. Oh, and you don't have to lift a finger - Olim will do it all for you, asking the questions you wish you could.
the process
What questions do you need answers to? What would you love to know? What will move the needle? Every project starts by setting your goals, in a 1:1 discovery session.
SET YOUR GOAL
Identify your best clients, but perhaps consider speaking with those who've moved on, or didn't close. Internal stakeholders can also be a goldmine of game-changing insights.
SELECT YOUR CLIENTS
Olim then crafts a research script that's tailored to your objectives, sets participants at ease, and helps set the tone for a candid, honest conversation, which you sign off before we go live.
APPROVE THE SCRIPT
Whether handled internally, or organised by Olim, we set a time for the research calls, booking them when convenient for your research participants.
BOOK THE CALLS
During the call, Olim engages your clients, working through the research questions, but digging into diverse insights, surprising perspectives, and surfacing key learnings.
GATHER INSIGHTS
These insights are presented in a research report which is discussed as a team, for a full explanation of the findings. Olim will also make strategic recommendations for future activity.
INFORM YOUR STRATEGY
Eloise will be an inspirational pacesetter of some truly amazing projects, without intimidation and coercion, but with passion, humour, and most importantly, integrity and sensitivity.
- Kim von arx, neom general counsel
ready?
Let's Talk to Your Clients
While research projects are booked for 2024, Olim is now taking enquiries for 2025. Whether it's a brand pivot, a new strategic direction, or improving your conversion rates, research is the key to your success.
